FAQ

GENERAL FAQ


What Time Can I Expect Delivery?

Atelier Belladonna delivers all daily designs Monday - Friday between 12 and 6pm. If the delivery address is a business, please let us know your hours of operation in the additional delivery information. Our delivery team takes the most efficient route and we cannot guarantee a delivery time.

Can I choose the flowers and colors In my bouquet/ Arrangement?

Atelier Belladonna designs all daily bouquets based on market availability. We choose the colors and flowers that meet our quality and style standard. If you would like to choose your own colors and flowers, you can order bespoke starting from $100. See bespoke for more information.

My zip code Is not in your delivery area. Can you still deliver to me?

Atelier Belladonna can only deliver daily designs to our listed delivery zip codes. If you are outside our delivery area, consider picking-up at The Citadel (8300 NE 2nd Ave Miami, FL 33138) or arrange for a private courier.  We can deliver bespoke orders and wedding packages to all of Miami-Dade and Broward and Palm Beach and Monroe Counties. Additional delivery charges Apply.

Can I include a Message with My order?

Yes! Atelier Belladonna attaches a card to every order. You will see a spot for your message in the check-out form. If left black, you will receive a blank card and may write in the message yourself if you wish. 


WEDDING FAQ

Can I have the personal flowers and centerpieces delivered to separate addresses?

Yes! A separate delivery fee will be added to your order. Costs vary depending on the distance between your two locations and number of items. 

Can I have a consultation with you to discuss my flowers?

Yes! Wedding consultations are available over the phone, zoom or in person to discuss your wedding flowers. To schedule a consultation and check on availability, send us an email to flowers@atelierbelladonna.com or fill out the contact form here.